Recovery Resources

The City of Garland and other community partners are facilitating access to recovery programs for Garland residents who have been impacted by COVID-19.  Assistance is available for a variety of services, including financial assistance for housing, utilities, food and medical expenses, as well as workforce training and job placement services, and counseling and emergency shelter assistance.

Please contact the nonprofits listed below to request assistance.

Rental and Mortgage Assistance Referrals

Qualifying households impacted by COVID-19 may apply for assistance with rental and mortgage payments during the pandemic.  Assistance is available through the following partners:

Rental Assistance

Catholic Charities of Dallas - Click here to check your eligibility and apply for this assistance. If you have any questions or would like to meet with case manager one on one for assistance with the application process you can leave a message at 214-257-0674. A Catholic Charities Representative will contact you as soon as possible to assist. One on one meetings can be scheduled, as needed, for Garland's Central Library every Monday and Wednesday, noon to 4 p.m.

Salvation Army - 972-272-4531 Dafne.Cisneros@uss.salvationarmy.org (non-COVID rental assistance available)

Under 1 Roof - 214-343-4000 - www.Under1RoofDallas.org 

Transcend COVID Rental Assistance - 800-758-9151 - www.transcendstem.org

Mortgage Assistance

Salvation Army - 214-637-8204 -  Mark.sliter@uss.salvationarmy.org

Utilities

If you are struggling to pay your City utility bills, please contact Utility Customer Service as soon as possible to consult about your account and consider options which could include referral to community partners, such as Salvation Army and Friendship House, for payment assistance. 

Atmos Energy also is offering assistance resources to address natural gas bills. The FCC is offering assistance programs to assist with access to internet service.

Food Services Referrals

Assistance in meeting food supply needs is available from Good Samaritan of Garland.  Seniors and disabled adults may also qualify for meal delivery services through the Meals on Wheels program.

Good Samaritan of Garland - 972-276-2263 - www.goodsamofgarland.org

Meals on Wheels Program - 214-689-2681 - www.vnatexas.org

Senior Citizens – Utilities, Food and Basic Needs - Referrals

In addition to the Meals on Wheels Program, additional utility assistance, food and basic needs assistance for Garland senior residents age 62 or older experiencing a loss due to COVID-19 are available through The Senior Source Elder Financial Safety Program.

The Senior Sources - 214-823-5700 - efsc@theseniorsource.org

Meals on Wheels Program - 214-689-2681 - www.vnatexas.org

Job Training and Placement Assistance – Referrals

Special job training, mentoring and placement assistance is now being offered by two community partners for those Garland residents impacted by COVID-19.  

Dallas College - 214-860-5902 - WorkReadyU@dcccd.edu - www.dcccd.edu/WorkReadyU
          Para Personas de Habla Hispana: 214-860-5712

Transcend STEM - 800-758-9151 - www.transcendstem.org

Medical Services Referrals

No-cost medical services to Garland residents 18-years or older and affected by COVID-19 are being provided by Hope Clinic of Garland for individuals without health insurance or medical assistance coverage.  

Hope Clinic - 469-800-2500 - www.hopeclinic-garland.org

Counseling Services – Referrals

Counseling services are being provided for individuals and families that have expressed a negative impact due to COVID-19.  Income-eligible Garland residents receiving COVID related counseling services from the Counseling Institute of Texas may also be eligible for food services.

Counseling Institute of Texas - 972-271-4300 - www.citexas.org 

Suicide Prevention Hotline - Call 988

Domestic Violence Victim Referrals

Rental assistance and counseling services will be provided to women and children who have experienced domestic violence episodes due to the COVID-19 crisis through Hope’s Door New Beginning Center.

Hopes Door New Beginning Center - 972-276-0057 - www.hdnbc.org

Homeless Services – Referral

Financial assistance is available through the following community partners to those who have lost housing due to the COVID-19 pandemic.

Metro Dallas Homeless Alliance - 214-683-5600 - www.mdhadallas.org

Additional Services

The American Red Cross has activated a Virtual Family Assistance Center for anyone who lost a loved one due to COVID-19.

Childcare resources for essential workers available at https://frontlinechildcare.texas.gov/. Financial assistance also is available for essential workers needing childcare. Learn more at NorthTexasFamilies.org.

For additional resources located near you based on your zip code, go to FindHelp.org or contact the Dallas County referral service by dialing 211.